We offer both individual and institutional subscriptions.For individual accounts, we offer monthly, semi-annual, and annual subscriptions. You may check out our Subscriptions page to browse our individual offers.For institutional accounts, we offer semi-annual and annual subscriptions with custom rates according to your organization. Please send an email to theccpshop@culturalcenter.gov.ph to request a direct quotation.

We use Dragonpay as our official payment processing partner. At the moment, we have GCash, bank deposit, debit/credit card through PayPal, and over-the-counter options such as 7/11 and Palawan Express.

Absolutely! We work with top payment companies which guarantee your data’s safety and security. All billing information is stored on our payment processing partner which has the most stringent level of certification available in the payments industry.

Yes. You may go to the billing section of your dashboard and update your payment information.

Unfortunately, we do not issue full or partial refunds.We would appreciate it if you could tell us how we could improve your experience through the chatbox.

We apologize for the inconvenience caused by backend issues with our payment processing partner. This is a quick fix, so chat with us and our customer support will get back to you within our operating hours (Tuesday-Friday, 9 AM-5 PM).

Yes, we do! Our institutional accounts have features unique from our individual accounts. We offer semi-annual and annual subscriptions with custom rates according to your organization.Send an email to theccpshop@culturalcenter.gov.ph to request for a direct quotation.

We have a 7-week free trial for individual subscriptions and a 1-month free trial for institutional subscriptions.

Thank you for bringing this to our attention. We would appreciate it if you could tell us more about this specific information by messaging us through the chatbox or by sending an email to content.ccp@gmail.com. We will look into this as soon as possible.

You can optimize your search results by clicking on the Search Menu and choosing either among the options on Search By Tag, Title, or Article Body. You can also limit your search by selecting a specific Volume you wish to research.If you are still unable to find the article using the said features, please message us through the chat box or email us at content.ccp@gmail.com and tell us more about the specific topic you want to read about. We will assess if it is already part of our database and possibly include it in future content development.

We are sorry to hear of this untoward incident. Kindly send us an email at ipr@culturalcenter.gov.ph with details of this incident.The CCP strives to respect the efforts of all artists and their right to their intellectual properties and artistic works. Upon request, we can remove your work from the Encyclopedia. However, please do inform us if you have changed your mind and wish to continue showing your work on our platform.

Thank you for bringing this to our attention. Please email us at ipr@culturalcenter.gov.ph with details of this incident.

If this FAQ Center was not able to answer your question, kindly send us your inquiries through chat and our customer support will get back to you within our operating hours (Tuesday-Friday, 9 AM-5 PM).